Unifree Duty Free was named the best customer centric airport retailer in Europe 2024 at the 12th edition of the Global Brand Awards, which held on 4th May in Bangkok.
The Global Brand Awards is an annual event held by Global Brands Magazine (GBM), which is a leading brands magazine providing opinions and news related to various brands across the world headquartered in England.
At this year's award ceremony, Unifree Duty Free was deemed worthy of the Best Customer Centric Airport Retailer – Europe Award for its outstanding performance, evaluated according to customer service, satisfaction, service quality, price policy, digital innovation and branding activities. Commenting on winning the award, Unifree Duty Free Chief Commercial Officer Ceren Tonguç said: ‘’As Unifree Duty Free, we are extremely proud to be ranked as the Best Customer-Centric Airport Retailer- Europe in line with our commitment to deliver our customer unique shopping experience and elevate their shopping journey refreshing and differentiating our offer in our stores.
